What sizes of fir are available?
Here are the magical tree sizes currently available to brighten your holiday home:
🎄 Fraser Premium – 5 to 8 feet: a noble, dense, and perfectly balanced tree — the king of the living room and the star of Christmas
🎄 Balsam Premium – 4 to 10 feet: a majestic classic with an enchanting fragrance, perfect for creating a warm holiday atmosphere.
🌲 Balsam #1 – 6 to 9 feet: elegant and well-shaped, with a few natural charms that make it truly one of a kind.
🌳 Balsam #2 – 6.5 to 8 feet: a more rustic and natural look for a Christmas that feels like an enchanted forest.
🌿 Wild Tree – 6 to 8 feet: authentic and free, just as it grows in nature — perfect for lovers of Québec’s wild forest spirit.
🎁 Miniature Tree – about 3 feet: the ideal companion for small spaces or to add a magical touch to an extra room.
Whatever your choice, each of our trees is ready to bring the magic of Christmas into your home!
Can I order a large quantity of trees?
There’s no limit to the number of Christmas trees you can order 🎄! As long as our inventory allows, you can bring the magic of Christmas home as many times as you like.
If you’re planning a forest of more than 20 trees, we kindly ask that you contact us through the form to confirm your delivery date. We may need to adjust it to arrange a special truck — after all, even our Nutcracker soldiers sometimes need a bigger sleigh! 🚛
What is the difference between each type of tree?
🎄 Fraser or Balsam: two Christmas stars with unique charm
When it comes to choosing your Christmas tree, two beloved stars of the season stand out in our magical forest: the Fraser and the Balsam. Both are beautiful, fragrant, and bring a festive spirit to your home — but each has its own personality:
Fraser Fir – refined elegance
Known for its perfectly balanced shape, well-spaced branches, and soft, pleasant needles, the Fraser is often considered the king of living rooms. It sheds very few needles, making it an excellent choice if you like to keep your tree up for a long time without constant cleanup. Its structured silhouette is perfect for showcasing your favorite ornaments, and its deep green foliage with a silvery hue gives it a chic, sophisticated look.
Balsam Fir – traditional charm
A true favorite of local families, the Balsam is the timeless Christmas classic in Québec. With its enchanting forest fragrance, it fills your home with a warm, authentic holiday atmosphere. Its fine, soft needles and more natural shape make it perfect for those who love the traditional Christmas spirit. It’s often fuller and more abundant, creating a generous, festive look that brings back nostalgic holiday memories.
✨ In short:
- Choose the Fraser if you prefer an elegant, structured, and long-lasting tree that beautifully showcases your decorations.
- Choose the Balsam if you love a captivating scent and the cozy charm of a classic Christmas.
Whichever you choose, both bring what matters most… the magic of Christmas right into your home!
What are the differences between the grades of fir (premium, #1 #2 and wild)?
Premium Quality Fir – Our most exquisite fir, perfectly shaped and beautifully uniform, with no irregularities. A true showstopper for your holiday décor!
Quality #1 Fir – Carefully cultivated and well-trimmed, this fir may have a few natural quirks, but remains elegant and majestic overall.
Quality #2 Fir – A more authentic and rustic look, this fir grows with a natural shape and charming irregularities, perfect for those who love a traditional forest feel.
Wild Fir – Untouched by pruning, this fir embraces nature as it is: irregular, with fewer branches, and full of wild charm. Ideal for a truly natural Christmas vibe!
What is the width of a fir tree?
Our fir trees are carefully trimmed and shaped to create that classic Christmas silhouette with a width of about half their height.
For example, a beautifully sculpted 6 to 7 ft fir will spread its festive branches about 3 to 3.5 ft wide, making it the perfect centerpiece for your holiday décor. 🌲
I would like to have a Christmas tree with an exact height?
Our trees are measured from the base to the very top branch, but since they grow naturally under, their height may vary.
To keep the magic well organized , we offer our trees in size categories. If you’d like a specific height — for example, 8 feet — we recommend choosing superior height here the 8 to 9 ft category and adding a little note for our Nutcracker soldiers when placing your order (e.g., “Please choose an 8 ft tree”).
Our dedicated soldiers will do everything they can to find the perfect tree as close as possible to your desired height, or even trim it on-site to make sure it’s absolutely magical in your home 🌲✨.
Can I choose the height of my wild tree?
Our wild trees range from 6 to 8 feet tall and bring a natural, authentic charm to your holiday décor 🎄. Please note that it’s not possible to choose an exact height for this type of tree — each one is unique, just like the magic of Christmas!
How long will my tree stay beautiful?
A Christmas tree set up outdoors will keep the holiday magic alive all the way until spring, adding a touch of enchantment to your outdoor décor long after the New Year.
Indoors, your tree will stay beautiful and radiant for 3 to 4 weeks as long as it never runs out of water 💧 and is kept away from heat sources 🔥 — two simple steps that make all the difference in preserving its charm and delightful scent.
Not ready to bring your tree inside right when it arrives? No problem! You can leave it outside in a shady spot to keep it fresh. When the time comes to welcome it into your living room, give the base of the trunk a fresh cut 🪓 — a simple trick that boosts water absorption and helps your tree stay gorgeous for even longer 🎄.
How fresh are the trees?
🎄 As the proud growers of the Christmas trees we deliver, each tree is carefully selected and cut only on demand, helping us avoid waste and preserve the magic of nature.
Your tree will be harvested between mid-November and early December and kept perfectly fresh until delivery. The result: a tree that’s fresher, greener, and more vibrant than the competition — ready to fill your home with its fragrance and make your holiday season shine ✨.
Is it environmentally friendly to buy a natural tree instead of an artificial one?
A Magical — and Eco-Friendly — Choice!
Unlike natural Christmas trees, artificial ones can’t be recycled or turned into compost. Even worse, the PVC and lead they contain can linger in landfills for many generations.
Natural Christmas trees, on the other hand, are true heroes of nature: each hectare of Christmas trees produces enough oxygen to meet the needs of 40 to 45 people!
By choosing a natural Bôsapin, you’re doing more than just bringing holiday magic into your home — you’re also giving a precious gift to the planet.
Where trees come from ?
🎄 We proudly cultivates the spirit of Christmas across beautiful lands in La Patrie, Milan, Carignan, and Saint-Jean-Chrysostome, Quebec. From planting and nurturing to carefully harvesting and replanting, we grow our Christmas trees with love and tradition — ensuring that the magic of the season returns year after year 🌲.
Are your trees organic? Do you use pesticides?
We care for our Christmas trees with love and deep respect for nature! We never use pesticides to water them, but we do make sure their environment stays healthy by treating the soil against weeds. Our trees may not carry the “organic” label, but they grow in a carefully maintained setting. And when needed, we use products recommended by our agronomist to ensure they grow strong and healthy — always with the goal of bringing you a beautiful, vibrant tree to light up your holiday season 🎄.
Is it possible to rent trees for an event?
Unfortunately, our Christmas trees are too magical to be rented. Once they step into the cozy warmth of your, they start settling in and lose that fresh-from-the-forest sparkle 🌲❄️. That’s why each tree is meant to be loved and enjoyed in its forever holiday home.
Do I need a stand for my tree?
🎄 Our Christmas trees do not come with a stand, as stands are reusable from year to year.
If this is your first natural tree, you’ll need a tree stand with a water reservoir to keep it well hydrated and glowing all throughout the holiday season.
Good news: you can find one right in our accessories shop, where the magic of Christmas is prepared down to the very last detail!
Do I need a stand for my miniature tree?
Don’t have a stand for your miniature tree yet? No worries! 🎁
It’s best to have one so your little tree can stand tall and proud all season long. 🌟
When selecting your miniature tree, you can choose to add a stand — either the classic plastic base or the reusable deluxe stand, perfect for keeping the Christmas magic shining year after year! ✨
What are your delivery areas?
We’re spreading the magic of Christmas farther than ever 🌟
Bôsapin has been proudly delivering Christmas trees across Quebec the Ottawa region for years, and we’re thrilled to now bring the same holiday sparkle to homes in the Greater Toronto Area. 🎄
To see if your home is on our magical route, simply check the delivery map and use our postal code validator. If your address is included… Christmas is officially coming to your door! 🎁
What are the delivery dates?
🎄 Our magical deliveries take place from November 20 to December 21, when our Nutcracker soldiers hit the road to bring Christmas cheer straight to your doorstep!
To make sure you get the perfect tree and the best choice, you can place your order starting September 15.
📍 Delivery dates vary by area, but don’t worry, as soon as sales open, you’ll see all the available dates for your neighborhood right in your shopping cart. Reserve early and let the countdown to Christmas magic begin! 🌲
Does the delivery man install the tree?
🎄 Yes, absolutely! Your Nutcracker soldier will deliver and set up your tree directly in its stand — as long as your living room is ready to welcome it and there’s enough space cleared to give it the perfect spot.
A sturdy, well-fitted stand makes all the difference in keeping your tree straight, majestic, and beautifully radiant throughout the holiday season. Don’t have a stand yet? No problem! You can easily get one by clicking here.
Last year I was delivered and this year the system is telling me that there are no deliveries in my area.
Every year, our wooden soldiers carefully plan their routes based on demand in each area. To see if we can bring the Christmas spirit straight to your door, check our delivery map and use the postal code validator.
If your home isn’t in our delivery zone this year, we’re truly sorry — even Santa’s sleigh has its limits. But don’t lose hope! Let us know you’re interested through the contact form, and who knows… maybe next year our Nutcracker soldiers will march right back to your neighborhood.
🎄 Important tip: If we delivered to your address last year but the system now shows that delivery is unavailable, don’t worry! Just write to us through the contact page, and we’ll gladly correct the situation so the magic can return to your doorstep.
How do I change my delivery address? Moving?
Moving into a new home for the holidays?
If you already know where Santa will find you this year, simply use that address as your delivery address — and we’ll make sure the magic of Christmas arrives right at your new doorstep 🌲.
Not quite settled yet? No problem! You can place your order using your current address. Just be sure your new home is within our delivery zones and share your updated address with us through the contact page at least 2 weeks before delivery.
(Delivery dates may vary — even Santa plans his route by neighborhood! 🛷)
Do I have to be home the day of the delivery?
If you’re away, no worries — our Nutcracker soldier will leave your order right on your doorstep (unless you tell us otherwise). You can also leave a delivery note when placing your order to give specific instructions, like the perfect spot to drop off your tree or wreath.
How to add a note to your order:
Open your order confirmation email, click “Modify my order”, then in the section “I would like to change my delivery date,” confirm your desired delivery date, add your note for the delivery person, and click “Update my delivery.”
⏰ Important: If your delivery is scheduled in less than 5 days, the modification page will no longer be available. In that case, please contact us by phone at 1-855-434-3520 or by email using the link on our Contact page — we’ll be happy to assist you 🧝!
Why can't I choose an earlier delivery date?
Some dates are already fully booked, or the wooden soldiers’ delivery routes are already mapped out — even Santa’s helpers have to stick to their schedule 🎅🛷❄️.
The delivery dates don't suit me, will there be more later?
All the delivery dates for the season are already posted on our website!
If you don’t see a date available, it means our Nutcracker soldiers’ schedule is already full for that day. We recommend reserving your tree as soon as possible to make sure you get the perfect delivery date before their magical route is completely booked.
How do I change my delivery date?
Open your order confirmation email, click “Modify my order”, then in the section “I would like to change my delivery date,” choose your desired delivery date, add your note if necessary to the delivery person, and click “Update my delivery.”
⏰ Important: If your delivery is scheduled in less than 5 days, the modification page will no longer be available. In that case, please contact us by phone at 1-855-434-3520 or by email using the link on our Contact page — we’ll be happy to assist you 🧝!
What if I can't remember my delivery date?
No worries! 🎁
Your delivery date is listed in the confirmation email we sent you after your order.
You can also easily find it by logging into your customer account.
Can I change my delivery time once it has been given to me?
Our magical delivery software carefully plans the routes of our Nutcracker soldiers to make sure every tree arrives right on time! Because of this, we’re not able to change delivery times without disrupting the rest of their festive journey. If you’re not home, don’t worry — we’ll leave your order in a safe spot if our soldier finds one. You can also leave a little note with special instructions if there’s a particular place you’d like your items to be dropped off. 🎄
I haven't received the delivery time yet?
✨ The magic is on its way!
Two days before your delivery, you’ll receive a cheerful tracking email. Once our Nutcracker soldiers have mapped out their routes, your tracking link will show the estimated time of their visit.
This link is dynamic, which means you can follow the journey of your tree in real time on delivery day 🌲.
If you don’t see the email, check your junk or spam folder. And if it’s still lost in the snow, reach out to us through the contact page — we’ll be happy to send it again with joy.
Do you do outdoor installation?
🎄 We do not do outdoors installation because a regular stand on its own isn’t enough to keep it proudly standing through the winter breeze! You’ll need to add straps or ropes to help your tree stay steady and sparkling all season long. These aren’t included with the tree, and the installation may take a little longer than setting up an indoor tree 🌲
Should I tip the delivery person?
Tipping is your little touch of holiday magic!
It’s entirely up to you whether you’d like to leave a tip for our Nutcracker soldier, depending on the size of the mission. Whether they’re carrying your tree up to the 5th floor, setting it up proudly in your living room, or simply leaving it by your door, every gesture is appreciated and adds a sprinkle of Christmas magic to their holiday route 🎄.
I would like to become a delivery person
To apply, contact us via the contact form and tell us why you would be a good wooden soldier.